Materials Services Associate

Material’s Services Department - Materials Services Associate

No phone calls please.

Status:  Non-Exempt

Hours:  16-18 hrs/week: Tuesdays 1pm - 9pm, Wednesdays 1pm - 5pm, weekend rotation

Reports to:  Materials Services Manager

Description:  River Forest Public Library is looking for a new Materials Services Associate. The Materials Services Associate is a part-time position under the supervision of the Materials Services Manager.

Responsibilities and Duties:

Responsibilities include working with the Materials Services Manager and other staff members to provide library services to the public at the Materials Services desk by:

• Understanding and responding to the needs of library patrons by providing courteous, knowledgeable assistance in all aspects of circulation, including checking in and checking out library materials, collecting fines (cash and credit card), and handling renewals.
• Demonstrating effective communication skills in interpreting policies to the public.
• Checking the Circulation email and entering daily totals in appropriate spreadsheet, responding to patron requests, updating staff with information sent and printing and clearing the hold shelf.
• Balancing the cash register, entering totals in appropriate spreadsheets and replenishing cash in the register as needed.
• Searching for and placing holds on library materials.
• Issuing and renewing all library cards.
• Shelving all formats of library materials, shifting materials as necessary.
• Opening interlibrary loan bins, emptying book drop(s).
• Assisting with meeting room setup including AV setup and takedown.
• Checking in materials; placing items in transit/on hold for library patrons.
• Handling telephone inquiries and routing calls as appropriate.
• Going through the library stacks to retrieve items for patrons and staff.
• Sorting incoming mail and routing to appropriate personnel.
• Other duties as assigned.

Necessary Knowledge, Skills, Abilities:

• Computer literate and experience with Microsoft Office.
• Ability to arrange alphabetically and numerically.
• Ability to reach, bend, lift and retrieve materials.
• Ability to show initiative, use good judgment in making decisions and exercise discretion with patrons and staff.
• Must be able to lift and carry at least 20 lbs. and push or pull carts loaded with library materials.
• Flexibility to work weekdays, evenings, and at least two weekend shifts a month.

Education/Qualification:

• High School Diploma is required.
• Cash handling experience is required.

Benefits:

• Paid Leave For All Workers time accrued at 1 hour per 40 hours worked