Board of Trustees
River Forest Public Library
River Forest, Illinois

AGENDA
Special Ad-Hoc Committee Meeting Concerning Addressing Patron Concerns
August 19th, 2004
5:30 PM

1.	Call to Order

2.	Roll Call

3.	Audience to Visitors

4.	Addressing Public Comments 

A.	Comments/Suggestion given during a board meeting
I.	How to record
II.	Method by which to respond
III.	Follow-up
B.	Comments/Suggestion given outside a board meeting to board 
members
I.	How to record
II.	Method by which to respond
III.	Follow-up
C.	Comments/Suggestion given outside a board meeting to the director
I.	How to record
II.	Method by which to respond 
III.	Follow-up

5.	Process for Continued/Further Public Concern