River Forest Public Library

Suggestions Received

Thank you for your suggestions.

The mission of the River Forest Public Library Staff and Board of Trustees is to develop, publicize and deliver a wide range of high-quality library services to the community. We welcome patron suggestions, comments and ideas for improvements.

Suggestions from:
 January 2005|February 2005 | March 2005|April 2005|May 2005|June 2005|July 2005 | August 2005|September 2005 | October 2005 | November 2005 |
December 2005 |

 January 2005 Suggestions

51. We would like a bigger teen corner with more chairs.

We are glad to hear it. We are currently brainstorming ideas how and where to create a larger teen space. Please feel free to share your ideas with us.

52. Bring back the card catalog.

The card catalog has been sold and will not return. We are happy to assist you in your search or we will gladly look items up for you. Soon we will also offer How to use the Computer Catalog classes.

53. Mom, did you know that they have a short table that you can check out at? I did it all by myself. Said a delighted 4 year old patron at the Circulation Desk.

We are so happy you like it.

54. No more late fees, thats what you should do.

Late fees will continue.

55. Audio books should check out longer then two weeks. The average commute is not long enough to listen to the item in a two week time period.

What a great point you make. The check out period of all audiobooks will be extended to three weeks.

56. Better drinking fountains.

The lack of water pressure of the current drinking fountains is being examined.

57. If you provide snacks, occasional pizza a cooking class, babysitting club, or talent show as part of Latchkey Lab more kids would come.

Thank you for your comments, we will investigate the possibilities.

58. Oak Park Public Library allows patrons to bring in covered beverages. Why not here?

We do allow patrons do bring in covered beverages. We will be sure all staff are aware of this policy.

59. You should have a game cube in the Latchkey Lab more kids would come.

We will investigate the possibility.

60. Please get a copy of the Roosevelt 6th grade science textbook.

We have added a copy of the 6th grade science textbook to the Roosevelt textbook collection.

61. You need better pens for writing suggestions.

We will investigate this further.

62. The table upstairs with the newspapers on it wobbles.

Thank you for bringing this to our attention. It has been repaired.

63. A concern was expressed regarding not being able to hear what is being said at the regular board meetings.

The room configuration will be examined, as will the purchase of auxiliary microphones for the existing lectern/public address system owned by the library.

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 February 2005 Suggestions

64. The library should subscribe to the Washington Post.

We will consider adding this publication.

65. We would like snacks in the meeting room after school.

Food is provided occasionally.

66. The River Forest Library does a great job serving our community, especially our children. Latchkey Kids is a great extension of its services, but pizza, free babysitting and snacks should not be funded by the taxpayers.

The Latchkey Program is currently a group project made possible through the cooperation of the River Forest Police Department, the Oak Park River Forest Township Youth Services and the River Forest Public Library. The RFPD provide the Latchkey Lab Supervisor through Badge Grant Funds and the Oak Park River Forest Township Youth Services provides programs funds and the Library provides the physical space required.

67. Can you order the book Revenge of the Wannabees by Lisi Harrison?

This title is on order and should arrive soon.

68. Please make rules for all nannies and moms with small children- I do not want to trip over them.

We have a Patron Code of Conduct that addresses library behavior, please advise staff if you feel a patrons behavior requires attention.


69. For the search station, I think that you should be able to search by a sequel.

I think what you are referring to is searching by a particular series, so that you can see all the titles in the series. You are correct the SWAN system currently does not allow direct series searching and we will suggest this to the consortium for consideration. In the meantime, you can search a series using keyword searching and entering Magic Treehouse for example. This search will give you a list of the titles in the Magic Treehouse Collection. If you have further questions, please feel free to ask us for assistance.

70. Fill the new arrival shelves, dont empty them.

We removed items from the new arrival shelves that were older then 6 months to make room for new books we have ordered. Some have already started to arrive, please take a look.

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 March 2005 Suggestions

71. Change SWAN to allow one to renew mildly overdue books over the web themselves.

In a case like this please telephone the library and we will renew it over the phone for you if there are no holds on the title.

72. Put Village Hall phone number on your website.

We will review the website and see where this might be done.

73. Place a chair upstairs near the copy machine to place your coat upon.

We will look at possible solutions.

74. You should subscribe to Macworld magazine. All of the students at Roosevelt are mac users.

This title will be added to our collection.

75. Have the word processor not connected to the Internet. The Internet saves documents to my floppy disks that I do not want to save.

All of the Adult computers now have both word processing and Internet access to make them more readily accessible to a larger number of patrons. Please ask us for help if you are having difficulty saving to your floppy disk.

76. I think the Library should have a bake sale to raise money to purchase PC reservation software. This would reduce the staff time needed to monitor computer usage.

One of the capital improvements we plan to make during the next 3 years is the installation of PC reservation software.

77. I would like the 7th graders and up to have adult cards and use the computers upstairs.

Adult cards are available once a student turns 14 years of age. Adult computers may be used by younger students for homework and research when the Childrens computers are all in use.

78. Please bring back USA Today.

We will reinstate this subscription

79. I would like a dedicated bulletin board for Governmental Public Notices.

That is the purpose of the bulletin board by the elevator on the first floor. A number of items were placed upon it without us knowing. We will keep a closer eye on it.

80. Parking-Reserve spaces in front of library for library patrons only.

Current signs limit the time they may be used. We will consider your suggestion.

81. There were two negative comments regarding a lack of customer service provided by library staff.

We strive to provide high quality customer service. We will continue to work on this issue. Thank you for your comments.

82. You need some new chairs at the Internet stations. The new computers are great!!

Now that we were able to upgrade the computers we will see if we can also upgrade the chairs.

83. Clean the Ladies Room.

The washrooms are cleaned every night, however, if you notice a problem during the day, please report it to staff so that we can take care of it immediately.

84. Four comments were received regarding the reduced number of books available on both the new fiction and new non-fiction shelving.

Please be aware this was temporary. We removed items that had been in this new location for 12-18 months to make room for new material that is arriving daily. From now on we will keep things on the new shelves for 6 months after they have arrived.

85. New books look great!! There are more on the shelves. Thank you.

Thank you for noticing.

86. I was able to find three of the new titles I wanted to read here on the shelf.

We are so happy to hear it.

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 April 2005 Suggestions

The mission of the River Forest Library Staff and Board of Trustees is to develop, publicize and deliver a wide range of high-quality library services to the community. We welcome patron suggestions, comments and ideas for improvements.

April 2005 Suggestions

87. Have a paper up on how the library is organized.

Not 100% sure what you are referring to here. If you mean we need better signage to help you know where things are located. We agree and this will be one of the issues we will work to improve as part of our Capital Improvement projects.

88. We received two suggestions expressing how much these patrons enjoy the Fireside Chats. Both also requested that we add refreshments.

The Fireside Chats will continue to be held on the 2nd floor near the fireplace. We are so happy to know that you enjoy attending these programs. Please invite your friends and neighbors to join you. We will consider the possibility of adding some refreshments.

89. I have difficulty finding a computer free to do my work. There are always kids on them, playing games and using chat rooms.

If you are working in the Adult Area there are two computers reserved for research and use of the Office Products that do not have Internet Access. Feel free to use one of those machines. If you are experiencing this difficulty in the Childrens Area please speak to the staff person at the desk. We are working together to determine the best way to serve all of the users of the Childrens Area especially during peak hours of usage. One idea that we are considering is designating two workstations for play/recreation and two workstations for research/homework.

90. I think we should have community book sales and afterward most of the remaining should be donated.

The Friends of the Library sponsor a River Forest Community Booksale every two years. The last one was held in June 2004. In the mean time materials that are being withdrawn from the collection are placed on sale in the entryway. Donations of materials may be made to the library at any time. If they are not added to the collection they to are sold in the booksale. Also, several hundred withdrawn books have been donated both to PADS and the Catholic Charities over the past five months.

91. Please have more DVDs for children and more computers for everybody.

We are working to increase the DVD collection. If there are particular titles or series you would like us to consider please write them down or tell us. We do not plan to increase the number of computers available in the library anytime soon, but, if you have your own wireless laptop you may use the free wireless Internet connection available here at the River Forest Public Library.

92. We received two comments regarding increasing the number of items in the New Book Area.

We recently went through the New Book section item by item removing all of the books that were 8 to 18 months old. As we order, receive and process more new books the shelves continue to fill with new titles.

93. Could you consider marking the autobiographies in a way that they are easily recognizable on the shelf. My son had difficulty finding one for an assignment.

We will consider adding a sticker to denote which biographies are autobiographies.

94. Please get more childrens books about Pericles.

We are checking to see what other childrens material may be available on this subject.

95. Please consider adding Cooks Illustrated magazine.

This title will be added.

96. Two patrons reported being asked to leave and escorted out of the Library for no apparent reason.

This has been discussed with staff and all members of the RFPL staff are aware that a reason stated in the Patron Code of Conduct must be given if and when a patron is asked to leave/escorted out of the library.

97. A patron expressed her delight with the recent container gardening program.

We are so glad you enjoyed the program; please let us know if you have ideas for others.

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 May 2005 Suggestions

98. Let kids 12 and up on the computer without a permission slip.

Students are eligible for an adult card at age 14 at which time the permission
slip is no longer required.


99. You need a trash can outside the front entrance to your building.

Indeed we do, this will be addressed in the very near future.

100. We use to have computer classes including individual ones How
about having them again? Also, I think the weeding and buying new
books that is being done is wonderful!

The first class is being designed right now. It will be a how to use the
electronic SWAN catalog class presentation style. In the future we will offer
basic classes in how to use popular Microsoft products and e-mail services.
Thank you for the nice compliment regarding the changes we are making to
the collection.

101. To the Director 5/10/05 The Book Plate came yesterday. It appears that your efforts to improve the library consists of dumbing it down and spending your money on DVDs, pop culture and USA Today. Why not better, deeper books and intelligent discussion groups to enrich the community! Omitting Joan Cusacks name from the list of board members was just insulting and rude. There has been plenty of time since the election to recognize that she is, in fact, on your board. Whats your response?

The DVDs, pop culture, and USA Today are all things that RF Villagers have requested that the library purchase. Joan Cusacks term did not officially begin and Lenny Soffers did not end until the May 11, 2005 meeting and the Book Plate was produced and printed prior to this date. If you have particular titles or discussion groups you are interested in us obtaining or providing, please let us know.

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 June 2005 Suggestions

102. Please replace the nice landscaping that was torn out. The mud and mulch is not too inviting. Replace the healthy Ginko you cut down. The rest of the library and staff is great!!

Improving the outdoor landscaping is one of several capital improvement projects we are currently investigating.

103. You should get more DVDs and magazines in teen. There is a big DVD shelf but more that half of it is empty.

We are working to increase the size of the teen collections. Are there particular titles you are interested in us considering for purchase?

104. On a recent trip to the childrens section, my nine-year-old daughter (who hadnt been to the library in a loooong time) remarked that it reminds her of Borders now! The look and the books are much more attractive.

Thank you for sharing her comment.

105. Would you please consider developing a section of your website to job openings? Many of the libraries in the area have a section for Current Openings. Thank you.

We will consider this in the future. Currently, we advertise our openings in the NSLS, DLS and MLS job listings. We will soon be posting a 12-15 hour part-time bookkeeper position as well as a full-time 37.5 hour administrative assistant position. If you would like further information regarding either of these openings feel free to contact us for more information.

106. Per my last suggestions (see below) I finally figured out how to place a hold, but it wasnt easy. I really think detailed instructions would help. Thanks.
[Last time I called to place a hold on a book, someone in the childrens department told me I could do this online. Ive tried, but cant figure out how to do this. Shouldnt it be as simple as renewing? And Help only tells you how to search the catalog. Am I missing something?

I agree the process is not as simple as it should be. I will bring this up at the next meeting of the 88 libraries that work together to provide the SWAN catalog and see if we can get the group to agree to make some changes.
Also, very soon we will be offering a class here at the library to teach people how to search the catalog, place holds and renew.


107. I just recently started using the Internet for library services and Im very impressed. Thanks for providing this service. I have one minor suggestion. When I sign in, I must provide my full name, my card number, and a password. It would be more convenient if the system could remember those identifiers.

Yes, this information is not retained for the sake of you personal privacy. However, depending upon the computer software you are using, there is a prompt that comes up in the windows environment that asks if you would like the computer to remember your user name and password for this location, if you click yes when this comes up then the computer will auto-fill those fields when you go to that site in the future.

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 July 2005 Suggestions

108. Get new doors for the bathroom stalls. They are beat up and the locks are jammed.

We will add this to our list of interior improvements we would like to make in the near future.

109. You should put in a decorative fence behind the rock monument in the front yard similar to the fence on R.F. Gateway on Lake Street just this side of the river. Fence could be used to fasten bicycles to. Often the wheel-lock racks are all in use. Fence or upside down u racks like seen at Whole Foods would be better.

We will add this to our list of exterior improvements we would like to make in the near future.

110. Please purchase Galaxy Angel and Seven of Seven.

Your suggestions will be considered.

111. The new smaller computer desk on the second floor is much neater looking. I like it!

Thank you we like it too.

112. The new book selections have been so wonderful! I love Ecos History of Beauty!

Thank you, we are so glad you like the selections.

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August 2005 Suggestions

113. I am so grateful for RF library. During my 8 years working and living at Concordia University it has always been  so comforting to come and get a book or music and talk with employees. I am especially grateful for the help I received from the reference dept. when I used the computers for job hunting. It was definitely a lifeline when I was at such a low point. It is with a tear in my eye that I turn in my RF library card, but I will always be grateful for the help, kindness and culture that you offered me. Thanks again to all!

Thank you for your wonderful comments. We are so happy to have been of service.

114. I would like to see a clock in the reading rooms where the fireplaces are.

This is a great idea. We will add it to the list of interior improvements we will be making very soon. 

115. I have noticed that there is a greater variety of very good books in the New Section of the library. It has made for great summer reading. Thank you.

You are very welcome. If there are additional titles you would like us to consider purchasing please let us know.

116. I am a patron of the RF library and a few days ago I requested a book through Reference and I was amazed how quickly I received the book. Thank you very much for your fast service.

Thank you for the compliment.

117. Please offer computer classes like Oak Park PL- Beyond the Basics, Resources for Travel and Introduction to the WWW.

The first computer training class we will be offering is a Computer Catalog Training Class. This class will begin in September and will be offered twice a month through December. See the Fall Program Brochure for specific dates and times. 

118. My reference request today led to a savings of $152.  I was trying to have an oriental rug cleaned. One establishment gave me a price of $300 and it would take 2 weeks. I knew there was another establishment in Hinsdale. When I called directory assistance they could not supply the phone number for the Hinsdale business, but the reference staff at the RFPL were able to find it. I phoned they only charge $148 and will have it ready in 1 week. Thank you RFPL.

You are welcome, thank you for the testimonial. Please tell your friends and neighbors.

 119. I used to go to the Forest Park Public Library because they had a better fiction section, but in the last few months your new fiction section has been just great- today I stopped in and there was a novel on the shelf I had just read about in People. How exciting!

We are so happy you are enjoying the new selections, be sure to let us know if there are other titles you would like us to consider for purchase.

120. I use the remote catalog so frequently that I created a sticky label with my library card number on it to adhere to my computer monitor, because this number is just too long for me to commit to memory. What if the library provided people a label that they could fill out and use for this purpose?

We will consider your suggestion.

121. I have a long list of authors that I like to read, but I never make it past the new book shelves to go find any of them! Ive really enjoyed the new selections and check out a stack every time Im here.

We are so glad to hear you are enjoying the new selections, please let us know if there are titles you would like us to consider for purchase.

122. I would like to see The Magic Diamond by Cassandra Bell available at the library. Thanks.

We will consider this title for purchase.

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September 2005 Suggestions

123. Get rid of the security alert screens. They come up 20 times each when Im on EBAY. Even when clicking on the Do not show this message in future They come right back.

We will investigate this issue.

124. Recommend library consider new chairs for use at computers.  Ergonomics are not good with current chairs. May want to  consider vinyl or leather for easy care. Love the new flat screen PCs.        

We could not agree more and we are happy to say the Friends of the RFPL have generously offered to purchase 6 new chairs for the adult computer stations. They should be arriving soon.

125. Add Virginia Moe to the list of RF authors. She wrote the book  titled, Animal Inn published in 1949. The book was stories of  Trailside Museum located here in River Forest.

Thank you for letting us know. We will add her to the list we maintain both in print and on our website. If you are aware of other RF authors, please let us know.

126. Mangas to get for the library (just ideas): Samurai Gun, Fushigi Yugi Genbu Kaiden, Model, Flowers of the Deep Sleep, Mouryou Hiden, Legend of the Nymph, Confidential Confessions.

We will consider adding these titles.

127. Please bring back transportation!

We have interfiled the transportation books with the picture books, to make room for a new books area. The large red T sticker will remain on these books and will be placed on new books of this subject to make it easy to identify them in the picture book area. This interfiling allows children the opportunity to branch out and discover new subject areas while they locate their favorite Transportation titles.

128. One of the staff at the circulation desk was extremely helpful. This is a very accommodating library-what a treat. Other libraries should take a few notes on how to manage themselves like your library. 

Thank you for your wonderful compliments.

129. Columbus Day 2005- Thank God youre open, I love this place.

We are so glad you enjoy visiting the library.

130. Thank you for all the work you did to give me the book.

You are very welcome.

131. Have you ever considered offering the option of having a key tag library card? Similar to the ones for Blockbuster or Jewel. Do they even exist? I am just curious I think it might be handy!

We are currently investigating new library card options and the key tag is one possibility. The Head of Circulation is investigating to see what if any other libraries have experienced using the key tag cards.

132. On a recent visit, I used the computerized card catalog and had an item come up missing, then a helpful staff person discovered the item on the shelf for me, but to my dismay when I took it to the checkout desk I was told I could not have this item because it was on hold for someone else.  The whole process did not feel very user friendly.  I love the library, it has a great atmosphere. I suggest the card catalog/computer be more user friendly and correct and dont take the book away that a patron excitedly found.

Thank you for your comments. We are aware of the many difficult situations that inaccurate data in the catalog creates and are striving for improved accuracy of data entry and material check-in to prevent such non-customer friendly experiences from occurring.

133. This Halloween have a fireside story hour inside the library around the fireplace upstairs, read a great ghost story, create a great memory. 

What a fantastic idea!! See our program brochure or the web calendar for more details about our Family Halloween program scheduled for Friday, October 28, 2005 as a result of your suggestion.

134. Two comments were received regarding large numbers of middle school students in the library beginning at 3:15 PM.  Concern was expressed regarding library staff making an effort to enforce patron conduct guidelines, high levels of noise and a lack of places to sit. It was suggested that we post signs which state Any homework requiring conversation be limited to the group study rooms or the downstairs meeting room.

Staff are actively working both to enforce the Patron Conduct Guidelines and to assist the many students in finding sources needed to complete their homework, as well as reading material. We continue to educate the students regarding the resources available at the library in terms of study materials and study space. We are also actively soliciting donations to support a new program we are calling ASK@ the River Forest Library which stands for After School Kids @ the River Forest Library. An outline of the program has been developed and $9,000 are needed to funds a structured after school program in the meeting room for the remainder of the school year. If you have ideas, or suggestions regarding possible funds for this program, please let us know.

135. Please purchase 30 Days of Night: Return to Barrow and 30 Days of Night: Bloodsucker Tales Volume 1.

We will consider adding these titles.

136. A patron visited the library and asked for the Short Story Criticism books. The librarian took this opportunity to show her the Literature Resources Database to which the library subscribes and the amount of information it contains on this subject. After the instructional session the patron responded by saying, I am so happy I stopped in the Library today!!

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October 2005 Suggestions

137. The on-line system is very convenient and easy to use. I very much appreciate the convenience of borrowing books from different libraries with a few simple clicks.

 Thank you. We are so glad to be of service.

 138. Put some green baskets upstairs thats when we realize we need one.

 Thank you for bringing this to our attention. We were not currently aware of their absence.

 139. Infant CPR class hosted by the Fire Department. Refresher for parents.

 We will look into providing this in the future

 140. The front door of our library sets the tone of the place. The new door lacks the classic look of the late 1920s theme. Why wasnt the old glass saved and reset in zinc, rather than the softer, weaker lead. It wouldnt have been that difficult. Whats done is done, but it could have been done a lot better; cheaper too Im betting!

 The side lights have been preserved for future use. The new door was constructed to be more durable, yet retain the look of the 1920s version.

 141. Bike racks need to be redone so adult and teen bikes can lock front wheel with modern U-lock. This means: opening needs to be somewhat higher, a little wider, and a bit farther from the wall.

 Thank you for bringing this to our attention this is one of many capital improvements we are working to address.

142. Maybe if you hadnt cancelled Fireside Chats last year, more people would be attending now.

 Fireside Chats were not cancelled last year, though the programming always breaks for the summer. There were four Fireside Chats held:

September 2004 Sir Gawain and the Green Knight, led by Professor Sweeney. 27 people attended.

October 2004 Led by Redd Griffen. 15 people attended.

January 2005 Dubliners by Joyce, led by Charlie Hooks. 12 people attended.

April 2005 Katherine Mansfield short story, led by Dr. Rogner. 12 people attended.

We appreciate your input. If you have any suggestions for how to further promote these programs, please let us know.  

143. I just wanted to write to let you know about one of your wonderful employees at the front circulation desk. She always has a smile on her face, and she is always ready, willing, and able to help the library patrons.

Thank you for your compliment. We are happy to be of service.

144.  Adult program attendance could be increased by putting the table back in the hallway with a sign up book and brochures.

 You bring up a good point the program brochures are not as readily available and the adult program posters are not as visible as they should be. We will be placing program brochures on both the high and low circulation desks and a new program display board will be placed in the front vestibule.

145. The landscaping is awful and needs improvement. Why dont you call the Garden Club and see if they would help.

Yes, the landscaping or lack of is one of many capital improvements that we plan to make in the near future. The Garden Club was contacted a few years ago. We will contact the Garden Club again and see if they would be interested in helping us with this matter.

We are happy to be of service.

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November 2005 Suggestions

146. I think kids should be able to play games at the kids computers.

As a result of several student requests, games are currently allowed at all times on a trial basis with homework taking precedence.

147. Just tried to renew my daughters book and found the system difficult to figure out. And Im actually fairly computer literate! I dont have a PIN, and although the program said I would be taken to a screen that would let me choose and confirm one, I couldnt figure out how to get to that screen. If I couldnt figure it out, I wonder if there are others out there who are also confused.

Here are some steps to follow if you would like to try again.

1. Go to the library catalog.

2. Click on My Account.

3. Enter your name first then last.

4. Enter your library barcode number 21865

5. Enter a word or number you would like to use for your pin.

6. Click on the Submit button on the lower left side.

7. Another screen will come up asking you to confirm your pin.

8. Click on the Items Checked Out link.

9. Select the item/s you wish to renew.

10. Click Renew Selected Items.

Please feel free to give us a call sometime and we will step you through the process, or stop by and we can show you how, or we offer a class twice a month where we teach not only how to do this, but also search tips and strategies for the entire catalog.

148. In regards to: to the adult programs they have not been well attended! The reason: We are not able to sign up (near the book check in desk) as we did formerly. This practice always had been a reminder of future programs available. Now we need to go upstairs to have someone put our name on the list. Im sure that if you change this system as suggested you will have an increase in attendance. Many of my senior friends agree with me. Mother Jones program was wonderful and well attended.

We agree the sign up process is not working, so in the future sign in will only be required for programs offered for a limited number of people due to supplies like the starfolding or gardening programs. The program guide listing all Adult, Teen and Childrens programs is available on the 1^st floor at the circulation desk and a new bulletin board has been installed in the front entryway showing programs of this week and next week.

149. In non fiction area there are numbers at the end of the rows. Could you put what the numbers represent? As 200 Religion, 600 Food and Cookbooks. This way patrons can get a little more help or perk an interest in something different!

Great idea. We will look into improving this type of signage as part of our capital improvements.

150. I noticed that the Senior Center in the Oak Park Arms cafeteria (5^th Floor) has a tiny (5 shelf) library of dog-eared books and paperbacks. Maybe 120 books total. They could probably use a transfusion of our $.25 books. Maybe the OP Library could donate a few books too. Im not talking a ton of books here; but a couple of boxes might be nice.

Thank you for this idea. We have contacted the organization as a result of this comment.

 151. Subscription to Nickelodeon Magazine

A subscription was ordered on December 9, 2005.

152. Much less books on tapes

We have removed 50 books on tape from our catalog that either had not circulated in over 5 years or were lost or missing from the shelves. We currently own 568 books on tape and 395 books on CD and continue to purchase more of each.

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December 2005 Suggestions

153. Santa on 12/17/05 was the best we have ever visited. We love the library!

Thank you for your comments. We are so glad you enjoyed the program.

154. I would like to suggest 5 audio books for purchase by the library.
            1. Sneaky People
            2. Killing Time
            3. Death is a Lonely Business by Thomas Berger
            4. Decline & Fall by Evelyn Waugh
            5. L.A. Confidential
Thank you for your consideration.

Thank you for your suggestions. We will be adding titles 2-5 and are looking for #1.

 155. Mangas:
            Cipher vol 2
            Neck and Neck vol 2
            More Confidential Confessions
            Clover 3
            The One I Love
            Sensual Phrase

Thank you for your suggestions. These titles will be considered.

156. Would it be possible to resume the after school program using volunteers from OPRF or one of the local colleges? It would be such a great thing. I know you have lost funding. Thanks.

We are working to find funding to make the after school program available again. We can investigate the volunteer idea.

157. It would be nice to have coat racks or hooks so there arent coats lying all over. A place for bookbags would be good too.

We agree and plan to address this as we continue to make capital improvements to our building.

158.                  made the extra effort to find a DVD that was supposedly out. She found it instead of getting me off the phone as fast as she could. Customer Service is appreciated in any business and lessons can be learned from politeness and the extra effort. Hats off to                in Reference.

Thank you for the compliment. It will be shared with the staff member.

159. We love your library!

            Idea: Family Lego Building Morning or Afternoon on a Saturday AM or PM, or Sunday PM. Kids (with a parent) bring a Lego set (from home) and the family builds together on a table in the upstairs library. Serve hot chocolate and hot cider. Limit to 3 hours max and advertise in the local papers. Take photos and post. Maybe if it is a hit, do it one time per month. Maybe add a brief children oriented presentation by the Frank Lloyd Wright home. After all, maybe the next Frank Lloyd Wright is a child in the neighborhood.

            The childrens library is usually a little chaotic (normal), so the thought would be to have the Lego building on the table at the West end of the second floor and perhaps limit to K-4 or k-6, so that little people underfoot with shorter attention spans could be in the childrens library (with a parent).

Thank you for your comment. We will consider your program suggestions. 

160. We need hooks for childrens jackets at their level. 

We agree. This will be addressed as we continue to make capital improvements to the building.

161. I do not like having a receipt printed when I check out books. Can you bring back date due cards?

The date due card process used in the past by the River Forest Public Library is no longer available. If you would like a hand stamped card when you are checking out, please inform a member of the circulation staff.

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Thank you for the Suggestions, if you have more please let us know.

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Revised: 9/15/07